Configure Outgoing Call services

This step is omitted if no call services are selected in the Outgoing Call field in the earlier step, Select subscribed services.

This step is optional.

Enter the following information.

Note that the fields that are displayed in this step depend on which call services were selected in Outgoing Call field in the earlier step, Select subscribed services.

For each field, you have the following options to manage how the field is used.


Parameter

Description
Speed Calling - allowed types This field is not used in the UK.
Speed Calling - handset access allowed Specifies whether the subscriber can use his or her telephone handset to configure speed calling. Choose Use default or specify a value:
  • True
  • False
Call Barring - usage sensitive billing Specifies whether the subscriber has usage sensitive billing for Call Barring. Usage sensitive billing means that the subscriber pays according to his or her usage of the service, rather than paying a flat rate for having the service enabled. Choose Use default or specify a value:
  • True
  • False
Call Barring - current barred call types The types of outgoing numbers and/or access codes for which calls are currently barred for this subscriber. Choose Use default or select one or more of the following values:
  • International
  • National and mobile
    National, National Non-Geographic, Mobile, Paging, Personal Numbering, Other Carrier, and Corporate calls
  • Local
    Local and Local Non-Geographic calls
  • Operator
    Operator and Directory Enquiries calls
  • Premium
  • Access codes
  • Access codes that change configuration
    This value is typically used for a PBX. Because PBX lines are shared between users, you may want to prevent users from changing the configuration through the handset because this would affect other users of the PBX.
Mandatory Account Codes - variant This field is not used for a Business Group. Specifies whether this subscriber uses validated or non-validated account codes. For a Business Group Line, this field is read-only if the parent Business Group's configuration specifies that the Business Group Lines in the group cannot override the parent Business Group's account codes configuration. If this is not the case, you can choose Use default to use the setting from the parent Business Group. Otherwise, specify a value:
  • Validated
    To make a call that requires account codes, the user must specify a code that matches one of the entries in the Mandatory Account Codes - valid account codes field. (For a Business Group Line, this includes codes defined for the parent Business Group if Mandatory Account Codes - inherit codes and code length is True.)
  • Non-validated
    The user can specify any code of the correct length. The code is recorded in billing data but is not checked.
Mandatory Account Codes - call types (US - deprecated) This field is not used for a Business Group. This field is not used in the UK.
Mandatory Account Codes - call types (US) This field is not used for a Business Group. This field is not used in the UK.
Mandatory Account Codes - call types (UK) This field is not used for a Business Group. The types of outgoing calls for which account codes are required. The subscriber will need to enter an account code every time he or she makes an outgoing call of a selected type. For a Business Group Line, this field is read-only if the parent Business Group's configuration specifies that the Business Group Lines in the group cannot override the parent Business Group's call types. If this is not the case, you can choose Use default to use the setting from the parent Business Group. Otherwise, select one or more of the following values:
  • International
  • Mobile
  • National
  • Local
  • Operator
  • Premium
  • Directory
  • Local Business Group
  • Other Business Group
Mandatory Account Codes - inherit codes and code length This field is used only for a Business Group Line. Specifies whether the subscriber uses the code length and access codes defined for the parent Business Group. This field is read-only if the parent Business Group's configuration specifies that the Business Group Lines in the group cannot override the parent Business Group's account code length. Otherwise, specify a value:
  • True
    This Business Group Line uses the same account code length as the parent Business Group. If validated account codes are used, the subscriber can use any codes defined for the parent Business Group, and can also use any line-specific account codes defined in Mandatory Account Codes - valid account codes.
  • False
    This Business Group Line can use a different code length from its parent Business Group. If validated account codes are used, the subscriber does not use any account codes defined for the parent Business Group; you need to define one or more valid account codes specific to this line, in the field Mandatory Account Codes - valid account codes.
Mandatory Account Codes - code length This field is not used for a Business Group. Specifies the length (number of digits) of Mandatory Account Codes that this subscriber uses. Choose Use default or specify a value in the range 1 - 15. For a Business Group Line, if the parent Business Group's configuration specifies that the Business Group Lines in the group cannot override the parent Business Group's account code length, or if Mandatory Account Codes - inherit codes and code length is set to True, this field is read-only; you cannot change the code length because it must match the length of the codes defined for the parent Business Group.
Mandatory Account Codes - max incorrect code attempts This field is not used for a Business Group. This field appears only if Mandatory Account Codes - variant is set to Validated. Maximum number of consecutive times that the subscriber may enter an incorrect Mandatory Account Code before his or her outgoing call service is blocked. If the subscriber enters an incorrect code for a number of consecutive attempts that exceeds this value, the NE automatically blocks the subscriber from making any further outgoing calls. You can remove the block, allowing the subscriber to use the service again, using the Mandatory Account Codes - blocked field. When an account is locked out, an entry is made in the log. For a Business Group Line, choose Use default to use the setting from the parent Business Group. Otherwise, specify a value in the range: 0 - 100. A value of 0 (zero) indicates that the subscriber will never be blocked regardless of the number of incorrect code attempts.
Mandatory Account Codes - blocked This field is not used for a Business Group. This field appears only if Mandatory Account Codes - variant is set to Validated. Specifies whether this subscriber is currently blocked from making outgoing calls that require account codes because he or she has made too many incorrect attempts to enter an account code. Values:
  • True
  • False
If the subscriber fails to enter a valid account codes for a number of consecutive attempts that exceeds Mandatory Account Codes - max incorrect code attempts, the NE automatically blocks the subscriber from making any further outgoing calls that require account codes, and this field is set to True. To remove the block and allow the subscriber to make calls again, set the field to False.
Mandatory Account Codes - default variant This field is used only for a Business Group. Specifies whether this Business Group uses validated or non-validated account codes. Choose Use default or specify a value:
  • Validated
    To make a call that requires account codes, the user must specify a code that matches one of the entries in the Mandatory Account Codes - valid account codes field.
  • Non-validated
    The user can specify any code of the correct length. The code is recorded in billing data but is not checked.
Mandatory Account Codes - allow override of subscription This field is used only for a Business Group. Specifies whether Business Group Lines in this group can be subscribed or unsubscribed to Mandatory Account Codes independently of their parent Business Group. Values:
  • True
    A Business Group Line in this group can be subscribed to Mandatory Account Codes even if the Business Group does not use them, or can be unsubscribed even if the Business Group uses them.
  • False
    All Business Group Lines in the group inherit the Mandatory Account Codes subscription from the Business Group.
Mandatory Account Codes - default call types (US - deprecated) This field is used only for a Business Group. This field is not used in the UK.
Mandatory Account Codes - default call types (US) This field is used only for a Business Group. This field is not used in the UK.
Mandatory Account Codes - default call types (UK) This field is used only for a Business Group. The types of outgoing calls for which account codes are required. Any subscriber in the Business Group who is subscribed to Mandatory Account Codes will need to enter an account code every time he or she makes an outgoing call of a selected type, unless you allow the call types to be overridden for each line by using the following field. Choose Use default or select one or more of the following values:
  • International
  • Mobile
  • National
  • Local
  • Operator
  • Premium
  • Directory
  • Local Business Group
  • Other Business Group
Mandatory Account Codes - allow override of call types This field is used only for a Business Group. Specifies whether Business Group Lines in this group can be configured to use Mandatory Account Codes for a different set of call types from the Business Group. Values:
  • True
  • False
Mandatory Account Codes - default code length This field is used only for a Business Group. Specifies the length (number of digits) of valid account codes for this Business Group. You cannot change this value if there are any account codes defined for the group or for any child Business Group Lines that inherit their code length from it. Choose Use default or specify a value in the range 1 - 15.
Mandatory Account Codes - allow override of codes and code length This field is used only for a Business Group. Specifies whether a Business Group Line in this group can be configured to use account codes of a different length from the Business Group. Values:
  • True
    A Business Group Line can be configured to use account codes of a different length (but does not need to do so). If the line's code length is different from that of the group, any validated account codes defined for the group do not apply to the line.
  • False
    All Business Group Lines that use Mandatory Account Codes must use account codes of the same length as the group. If you are using validated account codes, this can include codes specific to each line as well as those defined for the group.
Mandatory Account Codes - user can view BG codes This field is used only for a Business Group. Specifies whether the user of a Business Group Line in this group is permitted to view the list of valid account codes defined for the Business Group. Values:
  • True
  • False
Mandatory Account Codes - user's access to BG line codes This field is used only for a Business Group. Specifies whether the user of a Business Group Line in this group is permitted to view and/or edit the list of valid account codes defined for the Business Group Line. Values:
  • Hidden
  • Visible, read-only
  • Visible, writeable
Mandatory Account Codes - default max incorrect code attempts This field is used only for a Business Group. Maximum number of consecutive times that a subscriber may enter an incorrect Mandatory Account Code before the subscriber is blocked from making further calls that require account codes. You can override this value in the Outgoing Call Services object for a particular Business Group Line. If the subscriber enters an incorrect code for a number of consecutive attempts that exceeds this value, the NE automatically blocks the subscriber from making any further outgoing calls that require account codes. You can remove the block, allowing the subscriber to make calls again, from the subscriber's Outgoing Call Services object. Range: 0 - 50. The default is 10. A value of 0 (zero) indicates that the subscriber will never be blocked regardless of the number of incorrect code attempts.
Mandatory Account Codes - update account codes Specify whether you want to change the account codes defined for this subscriber. Values:
  • No change
  • Replace all existing codes
  • Edit existing codes
Mandatory Account Codes - new codes This field appears only if Mandatory account codes - update account codes is set to Replace all existing codes. Specify the new account codes that you want this subscriber to use (replacing any codes currently defined for the subscriber). This field is a text field in which you can copy, cut, and paste text (for example text taken from accounting software). To add or edit codes in this field, specify each account code on its own line, terminated by a carriage return.
  • To paste text from the clipboard into the EMS, use CTRL+V.
  • The code must be at the start of the line, and must be a string of numeric digits 0-9, of the length defined by Mandatory Account Codes - code length. You cannot include two entries with the same code for the same subscriber.
  • You can include an optional text description of the code on the same line, separated from the code itself by a space character. The description can include characters A-Z, a-z, numbers 0-9, and further spaces if required.
When you apply any changes, the EMS will display the codes sorted into numerical order, with one space between each code and its description. The following is an example of valid codes (using a code length of 4):

0123 ZZZ Company
0150 YYY Corporation

1999 Use this for new customers
Mandatory Account Codes - codes to add This field appears only if Mandatory account codes - update account codes is set to Edit existing codes. Specify any new account codes that you want this subscriber to use (in addition to any existing codes currently defined for the subscriber). This field is a text field in which you can copy, cut, and paste text (for example text taken from accounting software). To add or edit codes in this field, specify each account code on its own line, terminated by a carriage return.
  • To paste text from the clipboard into the EMS, use CTRL+V.
  • The code must be at the start of the line, and must be a string of numeric digits 0-9, of the length defined by Mandatory Account Codes - code length. You cannot include two entries with the same code for the same subscriber.
  • You can include an optional text description of the code on the same line, separated from the code itself by a space character. The description can include characters A-Z, a-z, numbers 0-9, and further spaces if required.
When you apply any changes, the EMS will display the codes sorted into numerical order, with one space between each code and its description. The following is an example of valid codes (using a code length of 4):

0123 ZZZ Company
0150 YYY Corporation
1999 Use this for new customers

Mandatory Account Codes - codes to delete This field appears only if Mandatory account codes - update account codes is set to Edit existing codes. Specify any existing account codes that you want to remove from this subscriber so that the subscriber can no longer use them. Specify each account code on its own line, terminated by a carriage return. The text description of the code is not necessary; you can include it but the EMS ignores it.
Warm / Hot Line - service level This field is not used for SIP subscribers. This field specifies whether Warm Line or Hot Line is enabled. (A subscriber cannot be subscribed to both at the same time.) Choose Use default or specify a value:
  • Warm Line
  • Hot Line