The MLHG Member object is a child of the Multi Line Hunt Group object. It identifies a member of the Multi Line Hunt Group, which must be a Business Group Line, MLHG Pilot Directory Number or MADN in the same Business Group as the parent Multi Line Hunt Group. An MLHG Member's number can be in more than one Multi Line Hunt Group, but can only be logged in to one Multi Line Hunt Group at a time.
A Multi Line Hunt Group can have a maximum of 32 child MLHG Members.
The order of MLHG Members within the parent MLHG is significant, because this is used by the MLHG to determine which MLHG Member receives a call if more than one is available. For example, Linear distribution will always start with the first Member in the list, and work down the list until it finds a non-busy Member. Two object specific actions (Move Up and Move Down) allow you to alter this order.
Object-Specific Actions | |
Move Up | The Move Up action moves the MLHG Member up the list of MLHG Members by one position. |
Move Down | The Move Down action moves the MLHG Member down the list of MLHG Members by one position. |
Statistics | Opens the Statistics viewer, which allows you to view historical statistics data for this object. |
Parameter |
Access |
Description |
Directory number | Create | The directory number (full national telephone number including the leading zero) of the MLHG Member. This can be a Business Group Line, a MLHG Pilot Directory Number in the same Business Group, or a MADN in the same Business Group.
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Login/logout supported | Change | This field is visible only if the Directory number field refers to a Business Group Line (and not an MLHG Pilot DN or MADN).
Specifies whether the Business Group Line user can log in and out of Multi Line Hunt Groups. Values:
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Logged in | Change | This field is visible only if the Directory number field refers to a Business Group Line (and not an MLHG Pilot DN or MADN), and Login/logout supported is set to True.
Specifies whether the Business Group Line user is logged in to the parent MLHG. A Business Group Line user can be logged in to only one MLHG at once (but does not have to be logged in to any MLHGs). Values:
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