Voicemail System Line Group

The Voicemail System Line Group object is a child of the Global Message Services object. It defines a group of telephone lines, identified by a single telephone number, over which the NE forwards calls to a voicemail system of type SMDI. (Forwarding calls to a group of lines allows each call to use any free line within the group.)

For initial configuration of a Voicemail System Line Group, you need to do the following:


Parameter

Access

Description
Directory number Create The 10-digit directory number used to access the Voicemail System Line Group. Either type in the number (which must be within an active Number Range), or click on the ellipsis symbol at the end of the field to select from the list of numbers not currently in use. If you click on the ellipsis symbol, the dialog box that appears displays a list of configured Number Ranges. Select the Number Range from which the number should be taken and click on Next. The next dialog box offers 'manual selection' or 'automatic selection'.
  • If you select 'automatic selection', the EMS will assign the subscriber the next free number within this number range.
  • If you select 'manual selection', the following dialog box presents sub-ranges of 100 numbers. Select the sub-range from which the number should be taken and click on Next. In the next dialog box, select a number and click on OK to accept this number. (If no number is shown, this indicates that there are no free numbers in the range; click on Back and select a different number range.)
Voicemail System Link Change Inactive The Voicemail System Link that carries Call History information about calls being forwarded on this line group. Select from the displayed list of Voicemail System links.
Voicemail System Desk Number Change Inactive The desk number used to correlate between Call History messages sent on the Voicemail System Link and calls forwarded on this line group. Set this to match the configuration of the voicemail system.
Number of Voicemail System Lines Read only The number of Voicemail System Line objects that are children of this Line Group.
Alarm state Read only Specifies whether any alarms are currently raised for this object. Values:
  • Clear
    No alarms are currently raised.
  • Attention Required
    Attention Required - the object is not operating normally, and needs operator intervention.
  • Attend To Dependent
    Attention Required elsewhere - another object on which this object depends is not operating normally.
Alarm log correlator Read only Identifier of the log message that was generated when this object last entered Attention Required or Attend To Dependent alarm state. This field is reset when the Attention Required alarm events and the Attend To Dependent alarm events are reset to zero.
Attend To Dependent alarm events Read only / Reset Number of times (since the alarm count was reset) that this object's alarm state has gone to Attend To Dependent.
Alarm state changed timestamp Read only The time at which the Alarm state last changed.
Alarm events reset timestamp Read only The time at which the Attend To Dependent alarm events was last reset to zero.
Line Attention Required alarms Read only The total number of Voicemail System Line child objects associated with this object that are in Attention Required state.
Line Attention Required alarm events Read only / Reset The total number of times that the alarm state for a Voicemail System Line child object has gone to Attention Required.
Line Attend To Dependent alarms Read only The total number of Voicemail System Line child objects associated with this object that are in Attend To Dependent state.
Line Attend To Dependent alarm events Read only / Reset The total number of times that the alarm state for a Voicemail System Line child object has gone to Attend To Dependent.
Summary child alarm state Read only Summarizes the alarm status for all children of this object. Values:
  • Clear
    No alarms are currently raised.
  • Attention Required
    Attention Required - one or more child objects are not operating normally, and need operator intervention.
  • Attend To Dependent
    Attention Required elsewhere - another object on which one or more child objects depend is not operating normally.
Requested status Read only Specifies whether an administrator has attempted to enable the Voicemail System Line Group. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.
Actual status Read only Specifies the current status of the Voicemail System Line Group. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.