The Profile Message Services object is a child of the Persistent Profile object. It defines a standard set of configuration parameters for Message Services that can be used by one or more subscribers (individual lines, business groups, business group lines, MADNs, MLHG Pilot DNs, or PBXs).
This object appears only if one or more Message Services are configured in the Global Message Services object. The fields in this object relating to each service appear only if the appropriate service is configured in the Global Message Services object. In addition, the alarm fields are visible only if the Voicemail service is configured.
For each field in the profile, you can either specify an explicit value or choose Use default. The default value for each field is normally the same as the system-defined default for the equivalent field if you are configuring a subscriber without using a persistent profile. The only exception to this is that, if you are using the profile to configure a Business Group Line, MADN, or MLHG Pilot DN, the default value is derived from the overall Business Group configuration (which may in turn be derived from a profile used by the Business Group).
Parameter |
Access |
Description |
Voicemail - Subscribed | Change | Specifies whether this subscriber is permitted to use the Voicemail service. (This service forwards calls to an external voicemail service if they are unanswered or the subscriber's line is busy.) Choose Use default or specify a value:
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Voicemail - call delivery method | Change | Specifies the call delivery method used for voicemail. Choose Use default or specify a value:
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Voicemail - retrieval number | Change | The telephone number to which subscribers are forwarded when they dial the access code to retrieve messages from the voicemail system. Choose Use default or specify a different number for this subscriber. This must be a full national telephone number including the leading zero. |
Voicemail - incoming number | Change | The telephone number to which incoming calls are forwarded when Voicemail System is enabled. Choose Use default or specify a different number for this subscriber. This must be a full national telephone number including the leading zero. |
Voicemail - Voicemail System Line Group | Change | Specifies the Voicemail System Line Group over which this subscriber accesses the voicemail system. Select from the displayed list of Voicemail System Line Groups. |
Voicemail - Application Server | Change | The Application Server that provides voicemail support for this subscriber. Choose Use default or select from the displayed list of Application Servers that are configured to support voicemail. |
Voicemail - indicator notification method | Change | Specifies the notification method used for indicating the presence of voicemail to a subscriber. Choose Use default or specify a value:
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Voicemail - SMDI Link | Change | Specifies the SMDI link used for voicemail notifications for this subscriber. Select from the displayed list of Voicemail System Links. |
Voicemail - Audible Message Waiting Indicator | Change | Specifies whether this subscriber receives an audible indicator (Message Waiting dial tone) when a message is waiting at the voicemail system. This field does not apply for SIP subscribers, MADNs, MLHG Pilot DNs, or PBXs.
Choose Use default or specify a value:
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Voicemail - SIP and/or PCM Message Waiting Indicator | Change | This field applies only for SIP subscribers, or Individual Lines with PCM.
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Voicemail - call transfer time | Change | The time in seconds before incoming calls are transferred to the voicemail system. Choose Use default or specify a value. Range: 0 - 60 seconds. A value of zero indicates that calls are forwarded immediately to the voicemail system. For a MADN, this time is counted from when the call is first received (either added to the queue or immediately offered to MADN members). However, if the MADN has reached its call limit, the call is transferred to the voicemail system immediately. |
Reminder Calls - Subscribed | Change | Specifies whether this subscriber is permitted to use the Reminder Calls service. (This service allows the subscriber to schedule one-off reminder calls.) This field does not apply for MADNs, MLHG Pilot DNs, or PBXs.
An Individual Line cannot be subscribed to both Reminder Calls and Off-Premises Extension.
Choose Use default or specify a value:
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Regular Reminder Calls - Subscribed | Change | Specifies whether this subscriber is permitted to use the Regular Reminder Calls service. (This service allows the subscriber to schedule reminder calls that recur at specified times.) This field does not apply for MADNs, MLHG Pilot DNs, or PBXs.
An Individual Line cannot be subscribed to both Regular Reminder Calls and Off-Premises Extension.
Choose Use default or specify a value:
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Alarm state | Read only | Specifies whether any alarms are currently raised for this object. Values:
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Alarm log correlator - Attend To Dependent | Read only | Identifier of the log message for the event that caused the last Attend To Dependent alarm state for this object. This field is reset when the Attend To Dependent alarm events field is reset to zero. |
Additional alarm log correlator - Attend To Dependent | Read only | If available, the identifier of the log message for the original event that caused the last Attend To Dependent alarm state for this object. This field is reset when the Attend To Dependent alarm events field is reset to zero. |
Attention Required alarm events | Read only / Reset | Number of times (since the alarm count was reset) that this object's alarm state has gone to Attention Required. |
Attend To Dependent alarm events | Read only / Reset | Number of times (since the alarm count was reset) that this object's alarm state has gone to Attend To Dependent. |
Alarm state changed timestamp | Read only | The time at which the Alarm state last changed. |
Alarm events reset timestamp | Read only | The time at which either the Attention Required alarm events or the Attend To Dependent alarm events was last reset to zero. |