Profile Caller ID Services

The Profile Caller ID Services object is a child of the Persistent Profile object. It defines a standard set of configuration parameters for Caller ID Services that can be used by one or more subscribers (individual lines, business groups, business group lines, or PBXs).

Caller ID Services do not apply to MLHG Pilot DNs or MADNs. However, if a MADN Member or MLHG Member has Calling Number Delivery and/or Calling Name Delivery enabled, the Caller ID is displayed on the subscriber's telephone for MADN calls as well as for direct-dialed calls. (MADN Members and MLHG Members can select other MADNs, MLHG Pilot DNs or Business Group Lines that have their own call service configuration.) For Multi Line Hunt Groups, you can configure whether the delivered caller ID information is that of the caller or the number they dialed. This can be useful if, for example, you run multiple helpdesks and need to know which the caller dialed. This is configured on the Multi Line Hunt Group.

This object appears only if one or more Caller ID Services are configured in the Global Caller ID Services object. The fields in this object relating to each service appear only if the appropriate service is configured in the Global Caller ID Services object.

For each field in the profile, you can either specify an explicit value or choose Use default. The default value for each field is normally the same as the system-defined default for the equivalent field if you are configuring a subscriber without using a persistent profile. The only exception to this is that, if you are using the profile to configure a Business Group Line, the default value is derived from the overall Business Group configuration (which may in turn be derived from a profile used by the Business Group).


Parameter

Access

Description
Automatic Recall - Subscribed Change Specifies whether this subscriber is permitted to use Automatic Recall. (Automatic Recall rings the number of the most recent incoming call.) This field does not apply for an ISDN subscriber or a PBX. An Individual Line cannot be subscribed to both Automatic Recall and Off-Premises Extension. For an Individual Line with Teen Service enabled, the service acts on the last incoming call to any of the directory numbers associated with the line. Choose Use default or specify a value:
  • True
  • False
Automatic Recall - usage sensitive billing Change This field is visible only if the switch supports usage sensitive billing for this service. Specifies whether the subscriber has usage sensitive billing for Automatic Recall. Usage sensitive billing means that the subscriber pays according to his or her usage of the service, rather than paying a flat rate for having the service enabled. Choose Use default or specify a value:
  • True
  • False
Automatic Callback - Subscribed Change Specifies whether this subscriber is permitted to use Automatic Callback. (Automatic Callback retries an outgoing call that was not connected successfully.) This field does not appear for an ISDN subscriber or a PBX. An Individual Line cannot be subscribed to both Automatic Callback and Off-Premises Extension. Choose Use default or specify a value:
  • True
  • False
Automatic Callback - usage sensitive billing Change This field is visible only if the switch supports usage sensitive billing for this service. Specifies whether the subscriber has usage sensitive billing for Automatic Callback. Usage sensitive billing means that the subscriber pays according to his or her usage of the service, rather than paying a flat rate for having the service enabled. Choose Use default or specify a value:
  • True
  • False
Call Trace - Subscribed Change Specifies whether this subscriber is permitted to use Call Trace. (Call Trace is the ability to report the last incoming call as an offending call, for action by the appropriate law enforcement agency.) For an Individual Line with Teen Service enabled, the service acts on the last incoming call to any of the directory numbers associated with the line. Choose Use default or specify a value:
  • True
  • False
Call Trace - usage sensitive billing Change This field is visible only if the switch supports usage sensitive billing for this service. Specifies whether the subscriber has usage sensitive billing for Call Trace. Usage sensitive billing means that the subscriber pays according to his or her usage of the service, rather than paying a flat rate for having the service enabled. Choose Use default or specify a value:
  • True
  • False
Calling Number Delivery - Subscribed Change Specifies whether this subscriber is permitted to use Calling Number Delivery. (The calling number for an incoming call is available for display while the phone is ringing.) Choose Use default or specify a value:
  • True
  • False
Calling Number Delivery - usage sensitive billing Change This field is visible only if the switch supports usage sensitive billing for this service. Specifies whether the subscriber has usage sensitive billing for Calling Number Delivery. Usage sensitive billing means that the subscriber pays according to his or her usage of the service, rather than paying a flat rate for having the service enabled. Choose Use default or specify a value:
  • True
  • False
Calling Number Delivery - preferred SIP format Change This field only applies to SIP subscribers. This field is visible when Calling Number Delivery support is set to Configured or Disabled in the global Caller ID Services object, and this object's Calling Number Delivery - Subscribed is set to True. Specifies what format should be used when delivering numbers to a SIP subscriber. Choose Use default or specify a value:
  • Directory Number
  • SIP URI
    SIP URIs are only sent if the number is that of a SIP subscriber on the same Call Agent. In all other cases, the Directory Number will be sent.
Caller ID Presentation - Subscribed Change Specifies whether this subscriber is permitted to override the NE's default operation for Caller ID Presentation. (The subscriber's number can be presented on outgoing calls, so that it is available for display to the called user.) Choose Use default or specify a value:
  • True
  • False
Caller ID Presentation - withhold number by default Change This field appears only if the NE's default for Caller ID Presentation is to deliver the number. Specifies whether the Caller ID Presentation default is overridden so that this subscriber's number is withheld by default. Choose Use default or specify a value:
  • True
    The subscriber's number is withheld on all outgoing calls, unless the subscriber overrides this for a particular call.
  • False
    The subscriber's number is sent on all outgoing calls, unless the subscriber overrides this for a particular call.
To override withholding or sending the number, the subscriber dials an access code.
Caller ID Presentation - number withhold rejection reason Change Specifies how the called party is notified (on telephone equipment with Caller ID display, or using two-stage Automatic Recall) that the caller's number has been withheld. Choose Use default or specify a value:
  • Blocked
    The caller's number is replaced by a "number blocked" or "number withheld" message.
  • Number unavailable
    The caller's number is replaced by a "number unavailable" message.
Caller ID Presentation - present number by default Change This field appears only if the NE's default for Caller ID Presentation is to withhold the number. Specifies whether the Caller ID Presentation default is overridden so that this subscriber's number is presented by default. Choose Use default or specify a value:
  • True
    The subscriber's number is sent on all outgoing calls, unless the subscriber overrides this for a particular call.
  • False
    The subscriber's number is withheld on all outgoing calls, unless the subscriber overrides this for a particular call.
To override withholding or sending the number, the subscriber dials an access code.
Caller ID Presentation - ignore PBX signaled CID presentation Change Inactive This field applies only for a SIP or ISDN PBX. Specifies whether the NE overrides any Caller ID Presentation information signaled by the PBX. Choose Use default or specify a value:
  • True
    Caller ID Presentation is controlled by the subscriber's Caller ID Presentation and CNDB configuration; any such information signaled by the PBX is ignored.
  • False
    Any CID information signaled by the PBX overrides the subscriber's Caller ID Presentation and CNDB configuration.
Calling Number Delivery Blocking - Subscribed Change Specifies whether this subscriber is permitted to use Calling Number Delivery Blocking. (The subscriber can enter a code before making a call to stop his or her number being delivered to the called party.) Choose Use default or specify a value:
  • True
  • False
Calling Number Delivery Blocking - usage sensitive billing Change Specifies whether the subscriber has usage sensitive billing for Calling Number Delivery Blocking. Usage sensitive billing means that the subscriber pays according to his or her usage of the service, rather than paying a flat rate for having the service enabled. Choose Use default or specify a value:
  • True
  • False
Calling Name Delivery - Subscribed Change Inactive Specifies whether this subscriber is permitted to use Calling Name Delivery. (The calling name for an incoming call is available for display while the phone is ringing.) This field does not apply for a PBX with a Call Agent signaling type of Analog line / T1 CAS, because the service is not supported for this type of PBX line. Choose Use default or specify a value:
  • True
  • False
Calling Name Delivery - usage sensitive billing Change Inactive Specifies whether Usage Sensitive Billing of Calling Name delivery is supported. Choose Use default or specify a value:
  • True
  • False
Calling Name and Number Delivery over IP - Subscribed Change Specifies whether this subscriber is permitted to use Calling Name and Number Delivery over IP. (The calling name and/or number information for an incoming call is sent over IP to a specified destination, in addition to including the information on the call.) Choose Use default or specify a value:
  • True
  • False
Calling Name and Number Delivery over IP - destination Change The destination to which Calling Name and Number Delivery over IP is sent for this subscriber when this service is enabled. Choose Use default to use the global default destination, or choose Specify value and select from the drop-down list of configured Caller ID IP Destinations to override this with a specific value for this subscriber.
Last Caller ID Erasure - Subscribed Change Inactive Specifies whether this subscriber is permitted to use Last Caller ID Erasure. (This service enables the subscriber to remove the stored Caller ID from the last incoming call.) For an Individual Line with Teen Service enabled, the service acts on the last incoming call to any of the directory numbers associated with the line. Choose Use default or specify a value:
  • True
  • False