The following statistics are collected for Global Caller ID Services.
The Calling Name Delivery - cache fields on this object appear only if the Global Caller ID Services object has Calling Name Delivery - cache enabled set to True.
Parameter |
Type of statistic |
Description |
Count of complete calling ID deliveries | Count | Number of times a complete calling ID was delivered to a subscriber with Calling Number Delivery, as specified in GR-31. |
Count of partial calling ID deliveries | Count | Number of times a partial calling ID was delivered to a subscriber with Calling Number Delivery, as specified in GR-31. |
Count of incoming calls with ID withheld | Count | Number of times the ID was withheld on an incoming call to a subscriber with Calling Number Delivery, as specified in GR-31. |
Count of incoming calls with undetermined ID | Count | Number of times the ID was undetermined on an incoming call to a subscriber with Calling Number Delivery, as specified in GR-31. |
Activation count of Calling Number Delivery | Count | Number of times a subscriber activated Calling Number Delivery, as specified in GR-31. |
Calling Name Delivery - number of name information deliveries | Count | The number of times that calling name information was delivered to a subscriber. |
Calling Name Delivery - number of locally defined name deliveries | Count | The number of times that calling name information determined from a locally-defined name (in the Caller ID Services object or Business Group object for a local subscriber) was delivered. |
Calling Name Delivery - number of private name indication deliveries | Count | The number of times that the Private Name indication was delivered to a subscriber. |
Calling Name Delivery - number of out of area / unavailable indication deliveries | Count | The number of times that the Out of Area / Unavailable indication was delivered to a subscriber. |
Calling Name Delivery - number of name database queries for residential CNAM | Count | The number of TCAP or Targus IP queries launched toward a name database for residential CNAM. |
Calling Name Delivery - number of database query timeouts | Count | The number of timeouts that occurred while the switch was waiting for a response to a TCAP or Targus IP query for CNAM. |
Calling Name Delivery - CNAM servers available - number | Count | The number of CNAM servers available. |
Calling Name Delivery - CNAM servers available - low water mark | High | The high water mark for the number of CNAM servers available. |
Calling Name Delivery - CNAM servers available - high water mark | Low | The low water mark for the number of CNAM servers available. |
Calling Name Delivery - number of unmatched name database queries | Count | The number of CNAM database queries that have been made which returned no match. |
Calling Name Delivery - number of server failures during name database queries | Count | The number of server failures that have occurred during CNAM database queries. |
Calling Name Delivery - cache lookups | Count | The number of times a Calling Name has been looked up in the CNAM cache. |
Calling Name Delivery - cache success rate | Percentage | The percentage of Calling Name lookups in the CNAM cache that successfully returned a cache entry. |
Calling Name Delivery - cache overflow rate | Percentage | The number of times an existing CNAM cache entry had to be removed (because the maximum cache size had already been reached) in order to add a new entry. This is expressed as a percentage of the total number of new entries added. |
Calling Name Delivery - cache size | Percentage | The size of the CNAM cache, expressed as a percentage of its maximum permitted size. |
Calling Name Delivery - cache size - low water mark | Percentage | The high water mark for the size of the CNAM cache, expressed as a percentage of its maximum permitted size. |
Calling Name Delivery - cache size - high water mark | Percentage | The low water mark for the size of the CNAM cache, expressed as a percentage of its maximum permitted size. |
Calling Name and Number Delivery over IP - number of successful deliveries | Count | The number of times Caller ID information was successfully sent to a Caller ID IP Destination. |
Calling Name and Number Delivery over IP - number of failures due to buffer shortage | Count | The number of times Caller ID information could not be sent to a Caller ID IP Destination because of a buffer shortage. |
Calling Name and Number Delivery over IP - number of failures due to IP connectivity failure | Count | The number of times Caller ID information could not be sent to a Caller ID IP Destination because IP connectivity to the destination has been lost. |
Automatic Recall - count of numbers unavailable | Count | Number of customer attempts to use Automatic Recall for which the last calling number was not available. |
Automatic Recall - count of anonymous numbers | Count | Number of customer attempts to use Automatic Recall for which the last calling number was an anonymous number. |
Automatic Recall - number of times stage one of two activated | Count | Number of times a customer activated the first stage of two stage Automatic Recall. |
Automatic Recall - number of times stage two activated | Count | Number of times a customer activated the second stage of two stage Automatic Recall. |
Automatic Recall - number of times stage one of one activated | Count | Number of times a customer activated one stage Automatic Recall. |
Automatic Recall - number of resource failures | Count | Number of times Automatic Recall did not work because of a resource shortage. |
Automatic Recall - number of anonymous numbers rejected | Count | Number of customer attempts to use Automatic Recall that were rejected (either in one-stage activation or in the second stage of two-stage activation) because the last calling number was an anonymous number. |
Automatic Recall - number of immediately processed requests | Count | The number of times that Automatic Recall resulted in immediate processing, as specified in GR-000227. |
Automatic Recall - number of delayed requests | Count | The number of times that Automatic Recall resulted in delayed processing, as specified in GR-000227. |
Automatic Recall - number of system deactivations | Count | The number of Automatic Recall requests that were deactivated by the system, as specified in GR-000227. |
Automatic Recall - number of user deactivations | Count | The number of Automatic Recall user deactivation requests (number of times the deactivation code was dialed), as specified in GR-000227. |
Automatic Callback - number of user activations | Count | The number of times that a subscriber activated Automatic Callback (number of times the deactivation code was dialed), as specified in GR-000215. |
Automatic Callback - number of failures | Count | The number of times that Automatic Callback did not work because of a resource failure, as specified in GR-000215. |
Automatic Callback - number of immediately processed requests | Count | The number of times that Automatic Callback resulted in immediate processing, as specified in GR-000215. |
Automatic Callback - number of delayed requests | Count | The number of times that Automatic Callback resulted in delayed processing, as specified in GR-000215. |
Automatic Callback - number of system deactivations | Count | The number of Automatic Callback requests that were deactivated by the system, as specified in GR-000215. |
Automatic Callback - number of user deactivations | Count | The number of Automatic Callback user deactivation requests (number of times the deactivation code was dialed), as specified in GR-000215. |
Deactivation count of Calling Number Delivery | Count | Number of times a subscriber deactivated Calling Number Delivery, as specified in GR-31. |
Usage count of Caller Number Delivery Blocking | Count | Number of calls on which a subscriber used Calling Number Delivery Blocking to change calling number presentation from its default behavior, as specified in GR-391. |
Count of delivered calls using Caller Number Delivery Blocking | Count | Number of calls on which a subscriber used Calling Number Delivery Blocking to deliver a calling number when it would otherwise be withheld, as specified in GR-391. |
Count of withheld calls using Caller Number Delivery Blocking | Count | Number of calls on which a subscriber used Calling Number Delivery Blocking to withhold the calling number when it would otherwise be delivered, as specified in GR-391. |
Dial count of Call Trace access code | Count | Number of times that the Call Trace access code was dialed, as specified in GR-216. |
Activation count of Call Trace | Count | Number of times that Call Trace was activated, as specified in GR-216. This will always be zero unless two-stage activation of Call Trace is enabled. |
Count of last calling directory number unavailability to Call Trace | Count | Number of times that the last calling directory number was unavailable to Call Trace, as specified in GR-216. |
Count of Call Trace request denials | Count | Number of times that a Call Trace request was denied, as specified in GR-216. |
Count of Call Trace confirmations | Count | Number of times that a call was confirmed as having been traced, as specified in GR-216. |
Count of traces from Call Trace service | Count | Number of traces output by the Call Trace call service, as specified in GR-216. Note that unless the mechanism for forwarding traces to external agencies can never fail, this may be greater than the number of traces passed on to the relevant agency. |
Count of Call Trace activation without proceeding | Count | Number of times that a subscriber dialed the Call Trace activation code, but did not proceed with the trace, as specified in GR-216. This will always be zero unless two-stage activation of Call Trace is enabled. |
Last Caller ID Erasure - number of user activations | Count | Number of times that a subscriber used Last Caller ID Erasure. |