Call Logging

The Call Logging object is a child of the Call Agent Diagnostics object. There is a single instance of the Call Logging object, which you cannot create or delete. It groups together the Detailed Call Log child objects, and also provides options to control call logging.

Call logs are viewed using the NE CRAFT scripts; see the IS, CA and MG Craft Interface Guide for more details.


Parameter

Access

Description
Concise Call Logging Enabled Change Specifies whether concise call logging is enabled for all calls on this Call Agent. This provides a concise summary of every call on this Call Agent, including details such as calling number, called number, start time, end time, and trunk routing details, which you can view using the NE CRAFT scripts. Values:
  • True
  • False (default)
Maximum Enabled Detailed Call Logs Change Specifies the maximum number of Detailed Call Log objects that can be created. Range: 0 - 2147483646. The default is 100. Note that although a very large number of Detailed Call Logs can be configured, raising this number above 100 is not recommended. Configuring too many Detailed Call Logs can have a performance impact on the EMS and the NE. The maximum achievable BHCA may be reduced if you configure a larger number of Detailed Call Logs.
VQM call logging enabled Change Specifies whether Voice Quality Management (VQM) call logging is supported on this Call Agent. This records information about packet loss, jitter and round trip delay on each call (if the devices involved in the call support reporting this information), which you can view using the NE CRAFT scripts. Values:
  • True
  • False (default)
If you enable VQM call logging, you will probably want to enable concise call logging at the same time. This allows you to correlate the VQM data with the other information available in the concise call log, for example the media channel and call path used by the call.
VQM call logging default value Change This field appears only if VQM call logging enabled is set to True. Specifies whether Voice Quality Management (VQM) call logging is enabled by default for all calls on this Call Agent. You can override this default for a specific subscriber or application server. Values:
  • True
  • False (default)