The Nomadic Subscriber Support object is a child of the Element Management System object. It is used in providing support to nomadic VoIP subscribers (subscribers who can access their VoIP service from multiple locations). In order to provide this service, you will need a license from Telefinity Dash911; the information required to configure this object will be provided to you as part of the license. You will need to specify that Telefinity Dash911 use the MD5 Hash security algorithm on the Dash911 Web page that they allocate to you.
Nomadic subscribers need to register their current location so that 911 (emergency) calls can be routed to the correct local service point. Normally they will do this using the Web Self-Care interface to access the Dash911 web server that provides this service. However, Service Providers may need to update this information on behalf of the subscriber, and the Nomadic Subscriber Support object provides a mechanism to do this. The fields in this object define how the EMS accesses the Dash911 web server.
For more details of how to configure Dash911 support, please contact your MetaSwitch support representative. In particular, you will need some customizations to your Web Self-Care interface to allow subscribers to access the Dash911 web server.
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While this object is disabled (Service configuration - location update service - status is set to Disabled), subscribers will not be able to update their location details. This means that 911 calls made by these subscribers may not be routed to the correct local service point, which may result in a delay in obtaining emergency service. |
Most of the fields appear only if Service configuration - location update service - status is set to Enabled. In addition, if your EMS user type is not Network Admin or higher, you cannot configure the location update service (and many of the fields in this object are hidden), but you can still enter a subscriber number to check and update the subscriber's location details.
To update the location details for a subscriber:
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The Query record action is available only from an EMS Client running on Windows (and not from an EMS Client running on Solaris). |
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For security reasons, your access to the Dash911 web server is limited to 10 minutes for each subscriber update (to avoid access by an unauthorized user of your computer after you have finished). If you have been connected to the server for some time and you see an error message indicating that you can no longer access it, return to the EMS Client and then click Query record again to re-validate access. |
Object-Specific Actions | |
Query record | This action is disabled if Service configuration - location update service - status is set to Disabled. It starts a Web browser and accesses the location record on the Dash911 web server for the subscriber identified by the Manage subscriber locations - subscriber directory number field. |
Add record | This action is not used in the current version. |
Delete record | This action is not used in the current version. |
Parameter |
Access |
Description |
Service configuration - location update service - status | Change | Specifies whether the EMS currently provides support for updating subscribers' location information on the Dash911 Web server. Values:
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Service configuration - service provider | Read only | The name of the service provider that provides the 911 location update service. In the current version this is always Dash911. |
Service configuration - service provider URL | Change | The URL (website address) of the Dash911 Web server. This should be provided to you as part of the Dash911 license information. Specify the complete URL starting with either https:// or http://. |
Service configuration - account number | Change | The account number (a string of numeric digits) for your account on the Dash911 Web server. This should be provided to you as part of the Dash911 license information. |
Service configuration - key | Change | The security key (a string of hexadecimal digits) for your account on the Dash911 Web server. This should be provided to you as part of the Dash911 license information. |
Manage subscriber locations - subscriber directory number | Change | The directory number of a subscriber for whom you want to view or change the location information. The Query record pushbutton provides access to this subscriber's location record on the Dash911 Web server. The EMS does not store this directory number, so the field is cleared after you use the Query record pushbutton. (This means that two or more EMS users can view or change location details for different subscribers at the same time.) |