Caller ID Services

The Caller ID Services object is a child of the Call Agent object.

The Caller ID Services object contains global configuration parameters and statistics for Calling Number Delivery, Automatic Recall, Call Trace, and Caller ID Presentation. There is a single Caller ID Services object which is created before delivery of the MetaSwitch VP3000 and cannot be destroyed by the user.

To configure the switch to support a particular Caller ID service, you need to do the following:


Parameter

Access

Description
Calling Number Delivery support Change Specifies whether the switch is currently configured to support Calling Number Delivery. Values:
  • Not configured (default)
  • Configured
Calling Number Delivery - usage sensitive billing Change Specifies whether the switch supports usage sensitive billing for Calling Number Delivery. This means that subscribers can choose to pay according to their usage of the service, rather than paying a flat rate for having the service enabled. Values:
  • True
  • False (default)
Calling Number Delivery - enable code Change Access code a subscriber dials to enable Calling Number Delivery. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Calling Number Delivery - disable code Change Access code a subscriber dials to disable Calling Number Delivery. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Calling Number Delivery - check code Change Access code a subscriber dials to check whether Calling Number Delivery is enabled. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Automatic Recall support Change Specifies whether the switch is currently configured to support Automatic Recall. Values:
  • Not configured (default)
  • Configured
Automatic Recall - default setting Change This field is visible only if Automatic Recall is configured. Specifies whether Automatic Recall is available to all subscribers by default (without them having to be individually subscribed.) If this field is set to True, all subscribers will be able to use this service except those who are explicitly denied use of this service. Values:
  • True
  • False (default)
Automatic Recall - two stage access code Change This field is visible only if automatic recall is configured. Access code that a subscriber dials to invoke two stage activation of Automatic Recall. When a subscriber dials this code, the last calling number is announced and the subscriber is given the option to return the call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits. This access code is usually *69.)
Call Trace support Change Specifies whether the switch is currently configured to support Call Trace. Values:
  • Not configured (default)
  • Configured
Call Trace - max number of calls to trace Change This field is visible only if Call Trace support is set to Configured. Specifies the maximum number of Call Trace Entry objects that can exist. Range: 1 - 10000 Default: 50
Call Trace - usage sensitive billing Change This field is visible only if Call Trace support is set to Configured. Specifies whether the switch supports usage sensitive billing for Call Trace. This means that subscribers can choose to pay according to their usage of the service, rather than paying a flat rate for having the service enabled. Values:
  • True
  • False (default)
Call Trace - default setting Change This field is visible only if Call Trace support is set to Configured. Specifies whether Call Trace is available to subscribers by default (without them having to be individually subscribed). If this field is set to True, all subscribers will be able to use this service except those who are explicitly denied use of this service. Values:
  • True
  • False (default)
Call Trace - activate code Change This field is visible only if Call Trace support is set to Configured. Access code a subscriber dials to trace a call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Call Trace - two stage activation Change This field is visible only if Call Trace support is set to Configured. Specifies whether Call Trace is activated using a two-stage process. Values:
  • True (default)
    When subscribers dial the Call Trace access code, they are required to dial the invocation key to activate Call Trace.
  • False
    Call Trace is activated as soon as the Call Trace access code is dialed.
Call Trace - two stage invocation key Change This field is visible only if Call Trace support is set to Configured and Call Trace - two stage activation is set to True. Specifies the key to dial to activate Call Trace. Values:
  • 0
  • 1 (default)
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • Recall
  • Flash hook
  • On hook
  • #
  • *
  • A
  • B
  • C
  • D
Call Trace - two stage max attempts Change This field is visible only if Call Trace support is set to Configured and Call Trace - two stage activation is set to True. Specifies the number of actions that can be performed instead of dialing the invocation key before the subscriber is connected to the reorder tone. 0 specifies unlimited actions are allowed. 1 specifies that the subscriber is connected to the reorder tone as soon they perform another action. The default is 3.
Call Trace - two stage timeout length Change This field is visible only if Call Trace support is set to Configured and Call Trace - two stage activation is set to True. When a subscriber dials the Call Trace access code, they are played an announcement telling them what key to dial to activate Call Trace. This field specifies the length of time that they have to dial the specified key before a timeout occurs and the announcement is repeated. Range: 2 - 10 Default: 6
Call Trace - two stage max timeouts Change This field is visible only if Call Trace support is set to Configured and Call Trace - two stage activation is set to True. Specifies the number of timeouts that may occur before the subscriber dials the invocation key. When this limit is reached the subscriber is connected to the reorder tone. 0 specifies unlimited timeouts are allowed. 1 specifies that the subscriber is connected to the reorder tone when the first timeout occurs. The default is 3.
Caller ID Presentation support Change Specifies whether the switch is currently configured to support Caller ID Presentation. Values:
  • Not configured (default)
  • Configured
Caller ID Presentation - deliver by default Change Specifies whether the calling party ID is delivered by default when the subscriber makes a call. This default can be overridden for individual subscribers. Values:
  • True
  • False (default)
Caller ID Presentation - deliver calling party number Change Specifies whether the calling party number is delivered in the caller ID when the subscriber makes a call. Values:
  • True
  • False (default)
Caller ID Presentation - deliver calling party sub-address Change Specifies whether the calling party sub-address is delivered in the caller ID when the subscriber makes a call. If the call is made from within a private network, the calling party sub-address identifies the particular phone line within that network. Values:
  • True
  • False (default)
Caller ID Presentation - deliver redirecting number information Change Specifies whether the redirecting number information is delivered in the caller ID when the subscriber makes a call. If set to true, the called party is presented with the number from which the call was redirected, rather than the number from which the call was made. Values:
  • True
  • False (default)
Caller ID Presentation - deliver default network information Change Specifies whether the default network number is delivered in the caller ID when the subscriber makes a call. If the call is made from within a private network, the default network information identifies that network. Values:
  • True
  • False (default)
Caller ID Presentation - default network number Change This field is visible only if Caller ID Presentation - deliver default network information is set to True. Default network number to deliver in the caller ID if it is required. Specify a number of 0 - 32 digits.
Calling Number Delivery Blocking support Change Specifies whether Calling Number Delivery Blocking at the outgoing (originating) exchange is configured as a service. Values:
  • Not configured (default)
  • Configured
Calling Number Delivery Blocking - usage sensitive billing Change Specifies whether the switch supports usage sensitive billing for Calling Number Delivery Blocking. This means that subscribers can choose to pay according to their usage of the service, rather than paying a flat rate for having the service enabled. Values:
  • True
  • False (default)
Calling Number Delivery Blocking - default setting Change Specifies whether Calling Number Delivery Blocking is available to subscribers by default (so that they do not need to be individually subscribed). Values:
  • True
    All subscribers can use Calling Number Delivery Blocking unless the individual subscriber configuration disables it.
  • False (default)
    Subscribers cannot use Calling Number Delivery Blocking unless the individual subscriber configuration enables it.
Calling Number Delivery Blocking - default override code Change When Calling Number Delivery Blocking is configured, the subscriber dials this code before a number to override the default setting of whether to deliver or block the number. (In North America, access codes are typically * followed by two digits.)
Calling Number Delivery Blocking - confirmation tone Change When Calling Number Delivery Blocking is configured, this value determines whether a confirmation tone should be played when the subscriber enters the override code. Values:
  • True
  • False (default)
Requested status Read only Specifies whether an administrator has attempted to enable Caller ID Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.
Actual status Read only Specifies the current status of Caller ID Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.