View Subscriber Gateway status

The following Subscriber Gateway status information is displayed in the Details panel.


Parameter

Description
CMTS This field appears only if the selected Remote Media Gateway Model's Control protocol is set to MGCP and Control protocol variant is set to MGCP NCS V1.0, or if you have not yet selected a Remote Media Gateway Model. It applies only if the gateway is being used for voice over cable calls for which Dynamic QoS is required. Specifies the Cable Modem Termination System that provides IP Over Cable service to subscribers using this gateway.
Media Gateway model The Media Gateway model that describes this gateway.
Provider status The availability status of the gateway. Values:
  • Unavailable
  • Available
  • Inactive
  • Active
  • Out of service
  • Quiescing
  • Unconfigured
  • Pending available
Requested status Specifies whether an administrator has attempted to activate the Subscriber Gateway. Values:
  • Active
    The object has been activated.
  • Inactive
    The object has not been activated or has been deactivated.
  • Disabled
    The object has been disabled.
Actual status Specifies the current status of the Subscriber Gateway. Values:
  • Active
    The object is active.
  • Activating
    Activation is in progress.
  • Deactivating
    Deactivation is in progress.
  • Inactive
    The object is inactive.
  • Disabled
    The object has been disabled.
  • Activation Failed
    The object is inactive because an activation attempt has failed.
  • Failed
    The object was active but has failed.
  • Quiescing
    The object is preparing for normal deactivation. It is operating normally but will not accept any new users.
Alarm state Specifies whether any alarms are currently raised for this object. Values:
  • Clear
    No alarms are currently raised.
  • Attention Required
    Attention Required - the object is not operating normally, and needs operator intervention.
  • Attend To Dependent
    Attention Required elsewhere - another object on which this object depends is not operating normally.
Current number of media streams in use Current number of bi-directional RTP media streams (RTP terminations) in use on this gateway.
Current number of high bandwidth media streams in use Current number of high bandwidth bi-directional RTP media streams (RTP terminations) in use on this gateway. Note that this counts only streams that were allocated as high bandwidth at the start of the call; for example, the count is not updated if a fax or modem call falls back to using a high bandwidth stream.
Congestion - system load - status Specifies whether the associated media gateway is currently reporting congestion status. If the gateway hardware does not support congestion status reporting, this field is not displayed. Values:
  • Reported by Gateway
    The media gateway is reporting congestion status.
  • Unavailable
    The media gateway supports congestion status reporting but is not currently reporting it (for example because it has only just started).
Congestion - system load - value This field appears only if Congestion - system load - status is visible and set to Reported by Gateway. The congestion level of the associated media gateway. This is typically around 10% in normal conditions. A higher value means that the media gateway is overloaded (in terms of its capacity to set up and tear down calls). 100% indicates the gateway's maximum tolerated level of overload; when the gateway reaches this level, the Call Agent can no longer use it to set up any new calls.
Congestion - RTP resources - status Specifies whether the associated media gateway is currently reporting RTP congestion status. If the gateway hardware does not support congestion status reporting, this field is not displayed. Values:
  • Reported by Gateway
    The media gateway is reporting RTP congestion status.
  • Unavailable
    The media gateway supports congestion status reporting but is not currently reporting it (for example because it has only just started).
Congestion - RTP resources - value This field appears only if Congestion - RTP resources - status is visible and set to Reported by Gateway. The congestion level of the associated media gateway's RTP resources. A sudden jump in this value may indicate that a piece of hardware has failed or has been deactivated.
Congestion - RTP resources - combined status Specifies whether RTP resource usage is currently limited by the associated media gateway's resource usage or by the bandwidth constraints configured on the Call Agent. Values:
  • Limited by Gateway
  • Limited by Call Agent
  • Unavailable
    Information on RTP resource constraints is not currently available.
Congestion - RTP resources - combined value This field does not appear if Congestion - RTP resources - combined status is set to Unavailable. The overall congestion level of RTP resources. This congestion level may be determined by the gateway's resource usage or by the Call Agent configuration, as indicated by the field Congestion - RTP resources - combined status.